Your details.
A clear explanation.

What you choose to share

When you contact Dependable Danny, you may provide your name, phone number, email address, property location, project description, scheduling preferences, and photos or other information you choose to share. Helping Hand requests may also include a brief description of the circumstances behind a request. Share another person’s details only with their permission.

A short description is enough to start. Please do not send passwords, payment card details, identification documents, medical records, or confidential business or equipment information through an inquiry form.

What the website forms do right now

This website is a preview. Form entries are used in your browser to create an inquiry review and a downloadable text file. The forms do not currently transmit those entries to Dependable Danny, book work, or dispatch service. If you call or separately share a downloaded inquiry, you are providing that information through the channel you choose.

A downloaded inquiry stays on your device unless you choose to share it. It can contain personal details, so store and share it with care. The forms do not intentionally save entries to browser storage, although your browser may offer autofill or restore information.

How information would be used

For information you provide directly to the business, the proposed uses are to respond to questions, understand and assess work, prepare estimates, coordinate access and appointments, perform agreed services, issue invoices, maintain project records, and follow up about the work. Helping Hand details would be used to review the request and coordinate any assistance agreed with you.

Using contact details for newsletters, promotional messages, or advertising is a separate business decision that has not been confirmed for this draft. Any planned marketing use and available choices must be described before that use begins.

When information may need to be shared

Depending on the service and the systems used, relevant information may need to be handled by providers supporting communications, scheduling, recordkeeping, payments, or website operation. People helping with agreed work may need limited project or access details. Any such sharing should be limited to what is needed for the task.

Information may also need to be disclosed where required by law or to address fraud, security concerns, or legal claims. The actual providers, access arrangements, and any sale or advertising-related sharing must be confirmed before this draft becomes a final notice.

Project photos and customer stories

Photos supplied to explain a repair are different from photos approved for public use. The proposed practice is to obtain separate permission before publicly using an identifiable customer’s name, testimonial, project story, or photos of their property.

Helping Hand assistance should not depend on agreeing to publicity. You can ask questions about a proposed story or photograph and decline public use without that decision becoming a condition of help.

Website resources and technical information

The current pages may request Google Fonts to display their typefaces. Those requests can provide the font service with technical connection information, such as an IP address; inquiry entries are not included in the font requests.

A hosting provider may also process technical request information when the site is published. No analytics or advertising scripts were identified in the current website files. This does not describe the practices of a future host or other services that may be connected later. Any additional tracking or cookies must be reviewed and reflected here before launch.

Keeping information and protecting it

No business-record retention schedule has been confirmed for this draft. Before launch, Dependable Danny needs to decide how long inquiries, project records, photographs, and Helping Hand information are kept, taking account of operational needs and applicable recordkeeping requirements.

The business also needs to confirm who can access those records and what safeguards its chosen systems provide. This notice does not promise that any website, device, or method of communication is completely secure.

Questions, corrections, and requests

Call Dependable Danny at (267) 596-8702 with questions about information you have provided, or to ask about correcting or deleting it. Explain the request without sending additional sensitive documents. Identity or authority may need to be verified before records can be discussed or changed.

Available rights and any limits on a request depend on applicable law and the records involved. Information may need to be retained for ongoing work, required records, or legal matters. For an inquiry you only downloaded, manage or delete the local file on your own device.

Keeping this notice current

This draft describes the current preview and proposed handling practices for review. It must be updated when online delivery, hosting, payment tools, marketing, or other information-handling practices are finalized. The final version should show its effective date and identify the business responsible for the information.